CHIDO SHIPPING & RETURN POLICY SHIPPING COSTS
We offer free ground shipping on orders of 4 or more cases. (1 case = 4 pack of cans) We offer $10 flat rate ground shipping* on orders between 1-3 cases.
All discounts associated with shipping apply to ground shipping only. At this time we only ship wine within the United States.
SHOPPING & FULFILLMENT OF ORDERS
Please be advised that order payment processing and order fulfillment are facilitated through a 3rd party retailer.
CHIDO does not sell, offer to sell or solicit sales of alcohol through drinkchido.com. CHIDO markets beverages on its website. CHIDO’S service enables you to search online for products available for sale by a licensed alcohol retailer. Through this website, you learn about the beverage, including its price. The offer to purchase the wine ultimately is from the Retailer. If you decide to purchase, you make the payment to the Retailer and the Retailer fulfills your order, including the delivery of the order. This arrangement is not meant to facilitate any improper furnishing of inducements by any manufacturer, importer, supplier, wholesaler or distributor of alcohol to any retailer of alcoholic beverages or to facilitate any improper exclusionary practices by any alcohol beverage licensee. This service may be limited or not available at all in some places due to local law or other restrictions.
NOTE: ALL SHIPMENTS CONTAINING ALCOHOL REQUIRE AN ADULT (21 YEARS OR OLDER) SIGNATURE UPON DELIVERY!
Please plan accordingly by entering a shipping address and date that will allow someone 21 years or older to be available in person to sign for the package, and by keeping a valid form of ID on hand.
Carriers will not leave packages containing alcohol unattended, even if you have a signature on file. If you are not able to be at home to receive your shipment during normal business hours, we recommend having it shipped to your place of work, or opting to have your shipment held at the nearest FedEx or UPS pick-up location.
RETURN POLICY
For CHIDO to be compliant with liquor laws, your order is processed and fulfilled by a licensed liquor retailer. This means the retailer decides whether to accept a return / issue a refund. Generally, refunds will only be issued for severe damage to the product. We are happy to work with the retailer to discuss any issues you may have. Please contact us with any questions at support@drinkchido.com.